Page 11 - SafeCert Approved First Aid for Mental Health at Work (Level 3) | Trainers Manual

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Teaching

Ways to promote equality and value diversity
Teaching • Have a positive attitude and the ability to be proactive rather than reactive to situations.

• Deal with any issues of harassment, discrimination, stereotyping or bullying which may occur
within your sessions, as soon as possible.
• Remind learners that their point of view is not necessarily the same as others.

Know about your organisation’s policies and procedures for dealing with your learners’ complaints.
This should have been shared with learners during the induction process.

• Treat any complaints seriously, regardless of who brings them and investigate the
complaint thoroughly.
• Deal quickly and firmly with anyone who acts inappropriately.
• Deal with matters informally and internally if possible. The solution may be as
simple as pointing out to a learner the effect that their behaviour has on others
Administration • Mix learners during group activities so that everyone has the opportunity to work
and asking them to stop.

with others.
• Ensure that all your learners’ experiences are acknowledged, included and
valued.
• Hold theme weeks based on different cultures, religions, disabilities etc.
• Plan your scheme of work to include aspects such as special dates/religious
holidays and plan activities around them e.g. Chinese New Year.
• Plan your sessions to use differentiated activities and resources.
• Be consistent and fair with all assessment decisions.
• Create resources in accessible fonts (most could be available in electronic format
for easy access and adaptation).
• If printing hand-outs, use pastel coloured paper for everyone - this helps a learner
with dyslexia and includes them the same as part of the rest of the group.
• Use a range of teaching styles to reach all learning styles.
• Face your learners when speaking to them.
Lesson Plans • Create an environment free of prejudice, discrimination and harassment, where
• Use group tutorials as a forum for activities and discussions.
learners can contribute fully and freely, and feel valued.
• Agree ground rules and establish acceptable behaviour.
• Use icebreakers to help learners get to know each other.

• Share your resources and collaborate with others to create new ones eg quizzes.

Handouts

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