Page 14 - SafeCert Approved First Aid for Mental Health at Work (Level 3) | Trainers Manual
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                                                                                           Teaching



         Ways to improve appropriate behaviour                                                                           Teaching

         Communication is the key to managing and improving behaviour and disruption during sessions. It
         should always be appropriate and effective, and to the level of your learners. To get through a session
         without any behaviour issues or disruptions would be wonderful, but this very rarely happens. Usually,
         disruptions or changes in behaviour occur because a learner doesn't follow the ground rules; for
         example, they send text messages. If this is the case, politely ask them to stop, remind them of the
         ground rules and how they are also disrupting their peers' learning.

         Other occurrences happen because learners are bored, they don't understand what you are saying,
         their attention span is different, or you are not challenging them enough. You could give an alternative
         activity to stretch and challenge learning, get them involved with other learners or have a quick one-
         to-one chat to find out why they are behaving that way.

         Whatever the disruption might be, you need to handle it professionally to minimise any effect it may
         have on teaching and learning. Don't just ignore the behaviour, address it immediately, however, with
         experience you will realise that some things can be ignored providing this does not affect the safety
         of your learners (e.g. a couple of learners whispering and you know it will shortly stop).

         You may find it useful to maintain a record of the behaviour of your
         learners during your sessions to help you prepare for future incidents.
         For example, do certain learners become disruptive after a certain time
         period  has  elapsed;  when  seated  in  particular  combinations  with
         others,  when  asked  to  carry  out  a  theory  task,  or  when  practical
         activities  are  taking  place?  This  information  can  be  useful  when
         planning future sessions, for example, the timing of breaks, the use of
         energiser activities or planning group work.

         Behaviour patterns could highlight the need for additional support as
         disruption  could  be  a  way  of  asking  for  help.  You  should  lead  by
         example and always be polite, show respect and say please and thank you to help encourage
         this behaviour in your learners.

         Ways to improve appropriate behaviour include:                                                                 Lesson Plans
         •  being well organised and enthusiastic
         •  challenging inappropriate behaviour as it occurs
         •  having a genuine interest in your learners and passion for the subject
         •  including all learners during discussions and activities
         •  keeping your sessions active wherever possible
         •  not showing favouritism, losing your temper, making threats or touching learners
         •  inappropriately
         •  teaching your subject in an interesting and challenging way
         •  trying  to  have  a  positive  approach,  praising  performance  and  good  behaviour,  and  being
            consistent and fair to everyone

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