We have been operating online since 1997 and over the years, many customers have placed orders from this and other company websites – privately, safely and securely.
In order to demonstrate our commitment to you, our website patrons and customers, we’d like to share our policies on information gathering, privacy, security, returns, unsolicited email, and contact details etc. …
1. Your Personal Information: Our website uses forms for information requests, downloads and orders. Contact information from all forms (including first name, surname, email address, payment info, etc.) is used to process and deliver orders and mail / email information about our company to our customers.
At no time will we share any of this information with any third party. Any financial information our customers submit, such as credit card number and expiration date is used ONLY to charge the customer for products and services they are purchasing.
2. Security: This website has extensive security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are processed using SSL technology via a secure server. All customer contact information including credit card number and name and address is guarded with the utmost security and discretion.
3. Return Policies: We honour all specific Guarantee’s as expressed on the each of our program specific web sites. If you’re not 100% satisfied, we want you to tell us!
4. Unsolicited email: We DO NOT use, nor do we condone the use of unsolicited bulk email in any way shape or form. We take this issue very seriously! Please report any incidents of unsolicited email coming from or mentioning this website’s domain name for a prompt and personal reply. All matters will be investigated and dealt with promptly.
5. Subscribe / Unsubscribe: We offer a numerous subscription options, but never never rent any of our subscriber’s names or email addresses under any circumstances. We will of course, contact you with any special alerts or promotions / sales announcements from time to time. Subscribers may opt-out of receiving any future messages by hitting the link at the bottom of each email that we send out.