E-Learning Courses in Health and Safety Training

Managing Conflict - e-Learning CPD

£12.00 Inc VAT

This online Managing Conflict course is aimed at all staff. This e-learning conflict management course raises participants understanding of the background to conflict and the contribution they can make to managing conflict effectively. This course will provide candidates with the skills and knowledge to deal with workplace violence, how to reduce risks, how to respond to difficult situations and what should be done after an incident has occurred.

Learning Outcomes

What is conflict management

Recognising aggressive behaviour

Workplace violence and bullying

Escalation and triggers

Verbal and non-verbal communication

Stages of conflict management and personal safety

Minimising conflict and taking a positive approach

Responding to aggressive and threatening behaviour

We also have many of E-Learning Courses in Health and Safety which includes Health and Safety, COSHH, DSE, Fire Safety, Fire Warden, Manual Handling, Slips and Trips, Asbestos Awareness, Working at Height etc. Other courses includes:

Health and Safety E-Learning Courses

Heathcare E-Learning Courses

We of course offer public Health and Safety Trainer Courses at venues in Birmingham, Manchester, Bristol, Cardiff, Glasgow, Edinburgh and Belfast.

Remember: All our accredited health and safety trainer courses include in the cost the trainer manual, awarding body award registration, awarding body trainer certification, PowerPoint and lesson plans.

Once you complete one of our trainer courses you also then get 20% off the cost of any of the other 2 or 3 day trainer courses as well as exemption from day 1.