Terms & ConditionsThese terms and conditions cannot be superseded or altered in any way by any other terms and conditions unless specifically agreed to in writing by a Director of Abertay Nationwide Training Ltd.
CONFIRMED BOOKINGS
We will normally send you an email confirmation within five days of receiving your online booking confirmation. Full joining instructions will normally be sent approximately 10 days in advance of the course start date. Where a course has pre-work then this information will normally be sent along with the joining instructions approximately 10 days in advance of the course start date to allow the pre-work to be completed.
We will normally send you an email confirmation within five days of receiving your online booking confirmation. Full joining instructions will normally be sent approximately 10 days in advance of the training. Please do not attend a course without full written joining instructions which will state the full venue address, course times etc, as Abertay Nationwide Training will not be liable for any costs, as you must have written confirmation before attending any advertised course.
COURSE PRE-REQUISITESIt is the candidate’s responsibility to ensure they meet all course pre-requisites before booking on a course. Abertay Nationwide Training Ltd can not take any liability for any loss, if the candidate does not have the correct pre-requisites for entry to the course. For example to receive the First Aid Trainer Certification the candidate must have a current HSE First Aid at Work Certificate which has been renewed within the last 3 years or be a Doctor, Nurse, Paramedic or have the equivalent Army First Aid qualification. PAYMENTPayment must be received in advance of the start of the training course, unless specifically agreed otherwise in writing with us.
Where an invoice is issued by Abertay Nationwide Training Ltd, either alone or in connection with a purchase order, payment is due by return. We will allow up to 30 days for processing but payment must be received before the start of the training, therefore it is essential to consider this when issuing purchase orders. Payment can be made in the following ways:
By agreeing to these Terms and Conditions you are confirming your agreement to pay for the training courses or other services in full.
TRANSFERS, SUBSTITUTES AND CANCELLATIONSNotification of transfers or cancellations must be made in writing and received by Abertay Nationwide Training Ltd within the timescales noted below.
TransfersTransfers can be made up to 21 days before the start of the course. Transfers must be to the same course, are subject to availability of places and must be within six months of the initial booking. Requests for transfer must be received in writing and are effective from the date we receive the written request. You will be liable for any costs incurred for accommodation and training materials we may have booked for you.
SubstitutesWe understand that sometimes a nominated person may be unable to attend a course therefore substitutes are allowed up to commencement of the course.
CancellationsAfter you confirm a place we frequently refuse other bookings for that place. Therefore we cannot accept cancellations for any reason less than 14 working days in advance of the start date of the training. Cancellations made 14 working days or less from the start date of the training will incur the full cost of the training, including any expenses.
Cancellations made more than 14 working days in advance of the start date of the training will incur a £50 administration fee. Delegates failing to arrive for the training or leaving the training during the course will incur the full cost of the training, including any expenses.
Any discounts are applicable only as specifically agreed and where all of the conditions are met in full. If these are not met then the fees charged will revert to the normal full fees applicable at the time.
Please do not attend any course without written letter or email confirming full joining instructions. We endeavour always to run the courses as scheduled. However, on occasions and due to circumstances beyond our control we may have to change the venue, location or dates at any time and without prior notice from that published.
In these cases should you wish to cancel your booking we will of course make a full refund. We understand how frustrating this can be for you and will only do this when it is absolutely necessary, but reserve the right to do this.
IN HOUSE TRAININGAbertay Nationwide Training Ltd will provide the training course, training materials, transport and accommodation for the tutor at locations within the UK. Courses at venues outside the UK will be subject to separate agreement. The customer is responsible for providing a suitable training venue and any other associated costs such as travel, accommodation and refreshments for delegates attending the course.
LIABILITYCancellation by Abertay Nationwide Training Ltd
Liability for a course cancelled by Abertay Nationwide Training Ltd is limited to the provision of an further training course. Abertay Nationwide Training Ltd are not liable for any consequential loss or costs associated with the cancellation of the training course. INTELLECTUAL PROPERTY/COPYRIGHTAll intellectual property rights and copyrights on knowledge, concepts, materials belong to and will remain the property of Abertay Nationwide Training Ltd.
ADMINISTRATIONWhere the customer fails to comply with these terms and conditions Abertay Nationwide Training Ltd withhold the right to charge all costs incurred with the administration of related activities.
LATE PAYMENTWhere the customer fails to comply with these terms and conditions Abertay Nationwide Training Ltd withhold the right to charge interest and any additional costs incurred with finance relating to payments overdue.
Certificates for training courses will not be issued until payment has been received by Abertay Nationwide Training Ltd in full.
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