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Retail Security Training

customer service course

As well as this Retail Security Training Course we at Abertay have many other Security Courses such as Static and Patrol Security, Door Supervisor Security,and Conflict Management. The Security Industry Authority is the licencing body for all security in England and Wales and will also cover Scotland from 2007. Skills for Security (formally SITO) is the awarding body for the security awards and now Abertay Training as a training centre run these national awards. Good security training is vital to all organisations and is now a requirement of law that all persons in the security iget qualified in basic job training for retail security leading to the Level 2 certificate in Retail Security with the course covering the following area:

  • Roles and Responsibilities
  • Health and Safety at Work
  • Identification of Would Be Offenders
  • Reporting, Statements and Crime Scenes
  • Alarms, Electronic Surveilance Systems and Points of Sale
  • Fire Awareness
  • Equal Opportunities
  • Assignments
  • Customer Care and Social Skills
  • The Law and the Retail Security Officer
  • Searching
  • Patrols and Patroling Techniques
  • Major Incidents
  • Drugs (Optional)

This Course is run over a period of 2 days (15 hrs), Unit 2 to the full qualification (communication and conflict management) is run over 1 day (7.5 hrs). Total class contact time 3 days.

Would you like us to email you this Retail Security Training Course information immediately to you, then click here or email you this Retail Security Training Course information immediately then call you then click here

Abertay can also arrange an in-house course at your venue on your dates for your group be it in England, Scotland, Wales or N/S Ireland. Back To Top
 

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