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Conflict Management Course

customer service course

As well as this Communication Conflict Management Training Course which is the second unit to the basic skills training courses which are Static and Patrol Security, Door Supervisor Security, and Retail Security. The Security Industry Authority is the licencing body for all security in England and Wales and will also cover Scotland from 2007. Skills for Security (formally SITO) is the awarding body for the security awards and now Abertay Training as a training centre run these national awards. Good security training is vital to all organisations and is now a requirement of law that all persons in the security are required to get qualified in basic job training for retail security leading to the Level 2 certificate in Retail Security with the course covering the following area:

  • Avoiding Conflict and Assessing the Risk
  • Resolving Conflict
  • Defusing Conflict
  • Learning from Conflict
 

This Course is run over a period of 1 days (7.5 hrs), which is done after the candidates have completed there basic training course.

Would you like us to email you this Conflict Management Course information immediately to you, then click here or email you this Conflict Management Course information immediately then call you then click here

Abertay can also arrange an in-house course at your venue on your dates for your group be it in England, Scotland, Wales or N/S Ireland. Back To Top

 

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The AED Training and AED Trainers Course was really really good

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