Customer Service Training
As well as this Customer Service Course we at Abertay have other many Business Courses such as Stress Management, Time Management, Interviewing Skills, Presentations Skills, Report Writing, Negotiation Skills and Performance Appraisal Training. Good customer care is vital to all organisations. This course will assist candidates in treating every customer individually to give them the individual attention so as to keep them coming back. This Customer Service Course is over 1 day and all passing the course will receive the Customer Service Certification with the course covering the following area: - Customer Care and its Value Added
- Managing Excellent Customer Care
- Practical Customer Service Role Plays
- Developing Relationships in Business
- Setting and Maintaining the High Standards
- Getting Customer Service Feedback
Would you like us to email you this Customer Service Training Course information immediately to you, then click here or email you this Customer Service Training Course information immediately then call you then click here
Abertay can also arrange an in-house course at your venue on your dates for your group be it in England, Scotland, Wales or N/S Ireland. Back To Top
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